Refund policy
Because our products are made-to-order specifically for you, we cannot accept returns or exchanges for:
- Incorrect size selections
- Change of mind or buyer's remorse
- Products where you ordered the incorrect color
We do accept replacement or refund requests for:
- Defective products (printing errors, manufacturing defects)
- Damaged items received
- Wrong item received (different product or design than ordered)
To request a replacement or refund for a qualifying issue: email us at whatever@disappointedaf.com within 30 days of delivery with your order number and clear photos of the issue. We'll confirm the issue and arrange a replacement or refund within 3-5 business days.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at whatever@disappointedaf.com.